![]() These include iPhone, iPad, and iPod touch® devices, and Mac® computers running OS X® Lion 10.7 or later. To use FaceTime, you need a Wi-Fi, cellular data, or broadband Internet connection and a device that supports the app. If FaceTime is not working properly for you, check out our tips for fixing it on your iPhone, iPad®, or other Apple® device so you can always talk to people face-to-face-no matter where they are. In fact, sometimes it doesn't work at all.Īsurion Experts come across issues like this every day, from iPhone® apps that drain your battery to phones that keep crashing. But as convenient as FaceTime can be, the video calling app doesn't always work like it should. ![]() FaceTime® is one of the easiest ways to stay in touch with family members, friends, and colleagues from a distance.
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